Civil Behavior in the Workplace - A Manager’s Perspective - a PDH Online Course for Engineers, Architects and Surveyors

Civil Behavior in the Workplace - A Manager’s Perspective

Course Overview

This course will help buyers understand and be able to apply the legal foundations of behaving in a civil manner within the workplace whether as a member of management or an employee. While it is not intended to replace any similar training provided by an employer, it will be a strong supplement for any that currently exists and will provide a good foundation where none exists.

Participants will learn about the legal linkage and liabilities between employers and employees and how to reduce the potential risk of expensive litigation as much as possible. There are guidelines on providing effective documentation that helps to show the person acted in a reasonable way and to describe the training and guidelines an employer should be providing to the workforce.

We have also included brief summaries of illegal workplace behaviors, sample cases for reference, samples of useful documentation forms, and summaries of the more important laws for easy understanding.

This course includes a multiple choice quiz at the end, which is designed to enhance the understanding of the course materials.

Learning Objective

The intended learning objectives are:

How to respond legally to inappropriate or illegal behavior you may encounter at work;
To give you more confidence as a manager or supervisor by clearly explaining your employer's expectations of you when dealing with workplace behavior issues;
To help you avoid saying or doing something (whether intentional or not) that may cause someone to bring legal action ($$$) against you;
To keep someone else (whether intentional or not) from denying you any of the rightful opportunities to which you are entitled as an employee;
To make sure you can no longer say with credibility "I didn't know that" regarding workplace issues of harassment, discrimination, and retaliation;
To explain the "LEGAL LINK" between you and your employer making it responsible for your actions in the workplace;
To explain the "LEGAL LINK" between YOU and your employees making YOU responsible for their actions in the workplace;
To help you apply in your workplace the practical examples and models taught here;
To help you beware of what you say and do in the workplace;
To help you understand why you should not rely on "common sense";
To help you investigate and document your findings about a situation;
To help you know when to ask for help in a situation;
To help you decide what are the "right things to do" in a given situation;
To help you describe situations effectively;
To help you understand the difference between objective and subjective statements;
To identify the specific legislation that provides the foundation for civil behavior in the workplace;
To understand and be able to react appropriately to the various illegal workplace behaviors covered in that legislation;
To understand how acts of "good intentions" could be perceived as discriminatory;
To understand how "having a little harmless fun" could be seen as harassment;
To help you understand the concept of "quid pro quo" and the dangers associated with it;
To understand the scope of harassment decisions by providing actual court cases;
To understand general concepts about unfair labor practices;
To understand the manager's obligation to act;
To understand what you must tell an employee before they tell you something in confidence; and
To understand the liability associated with the concept of "you knew or should have known".

Intended Audience

The intended audience for this course is anyone in a management or supervisory position as well as line employees who should know their rights and obligations in today's employment environment.

Benefit to Attendees

It will give participants a greater understanding of today's workplace behavior requirements allowing them to work more confidently and productively. It will also help managers avoid potential legal and career risks associated with in appropriated behavior in the workplace.

Course Content

This course is in the following PDF file:

Civil Behavior in the Workplace - A Manager’s Perspective

You need to open or download the above documents to study this course.

TABLE OF CONTENTS

BACKGROUND FOR THIS COURSE

"LEGAL LINKS" IN THE WORKPLACE

CIVIL BEHAVIOR'S FOUR COMMANDMENTS

DESCRIBING BEHAVIOR EFFECTIVELY

TITLE VII OF THE CIVIL RIGHTS ACT OF 1964

ILLEGAL WORKPLACE BEHAVIORS

DISCRIMINATION
AGE DISCRIMINATION IN EMPLOYMENT ACT
DISCRIMINATION BASED ON DISABILITIES
HARASSMENT IN GENERAL
HARASSMENT AS INTIMIDATION
The EQUAL PAY ACT
SEXUAL HARASSMENT
EXAMPLES OF HARASSMENT COURT DECISIONS

RETALIATION

UNFAIR LABOR PRACTICES

THE MANAGER'S OBLIGATION TO ACT

SAMPLES FOR REFERENCE

DOCUMENTATION FOR TERMINATION

WORK PLACE INVESTIGATION MODEL
RECORD OF EMPLOYEE INTERVIEW
RESOLVING CRITICAL PERFORMANCES AND/OR INCIDENT MISCONDUCT
REGARDING WRITTEN REPRIMAND, SUSPENSION or TERMINATION
EMPLOYEE CONFERENCE OR INTERVIEW
EMPLOYEE CONFERENCE SAMPLE
DISCHARGE CHECKLIST

SUMMARY OF LAWS TO UNDERSTAND

HARASSMENT
AGE DISCRIMINATION
AMERICANS WITH DISABILITIES ACT
FAMILY AND MEDICAL LEAVE (FMLA)
NATIONAL LABOR RELATIONS ACT
BANKRUPTCY AND GARNISHMENT
RETALIATION
WORKERS COMPENSATION LAWS
IMPLIED CONTRACT
DEFAMATION

Quiz

Once you finish studying the above course content, you need to take a quiz to obtain the PDH credits.

DISCLAIMER: The materials contained in the online course are not intended as a representation or warranty on the part of PDH Center or any other person/organization named herein. The materials are for general information only. They are not a substitute for competent professional advice. Application of this information to a specific project should be reviewed by a registered architect and/or professional engineer/surveyor. Anyone making use of the information set forth herein does so at their own risk and assumes any and all resulting liability arising therefrom.